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Posts Tagged ‘pop up displays’

Portable and Modular Trade Show Displays — Lesson #1

June 14th, 2010 COMMENTS

Are you confused about trade show displays? Well, I am, and I’ve worked in the trade show business for over 10 years. Browse through the web and you’ll discover hundreds of websites showing similar products with prices ranging from bargain basement to “Are you friggin’ kidding me?” It shouldn’t be this complicated. And, honestly, it’s not.

Exhibit marketing is just marketing, and purchasing a trade show display basically comes down to three simple factors: budget, marketing goals, and design. In other words, how much money do you have, what are you trying to accomplish, and what design style appeals to you? Let’s demystify the process, starting with the terms “portable” and “modular.”

Lesson #1 — Portable and Modular Trade Show Displays

No two terms are more abused in trade show world than “portable” and “modular.” Add “custom” to the mix it gets even murkier. Frankly, you should be suspicious of any company that routinely describes their products as “custom portable modular displays.” Choose two:  portable modular, custom modular, custom portable. Or just one: portable, modular, or custom. Beyond that, it’s all marketing malarkey.

What Does Portable Mean

Banner Stand

The Aunt Nancy Display

So what does portable mean? Here’s the easy answer:  you can ship it via FedEx or UPS. Seems straight-forward, right? Not really.

Banner stands are portable. Some are small enough than your Aunt Nancy, at 4′ 10″, 94 lbs, and 87 years, can carry it into a show hall. Others, like pop up displays, are a little more weighty but still pack in portable, roto-molded cases and can be wheeled around. Easy enough. Beyond that, most 10 ft. displays are portable only in the sense that they ship in portable cases. I’ve seen a 10 ft. inline display, with all the bells and whistles, take as many as six cases, each weighing 85 lbs.

How is that portable? It’s not and you’ll shouldn’t fool yourself into thinking it’s portable. Now, to be honest, that 10 ft display was drop-dead gorgeous and included literature holders, backlighting, counters, storage, shelving, and computer workstations. It was perfect. But, it wasn’t portable and the client would have been better off shipping it in a roto-molded tub or wood crate. That way, everything is together and there’s little chance of one case getting lost.

Portable Modular Trade Show Display

Portable Modular Trade Show Display

When it comes to choosing a “portable,” you have to make choices. To use a camping metaphor, there’s a reason why a two-person dome tent is not the same as an RV. It’s called features and benefits. And to take the camping metaphor a little further, there’s a reason why a two-person tent costs $45 at Super Discount City and $350 at Quality Mountain Outfitter Plus. The $250 tent is much, much better.

Everyone has a comfort level and everyone has a budget. Choose the one that makes the most sense for your exhibit marketing goals, but don’t whine when the $45 tent springs a leak during the first gully-washer. At the same time, don’t buy a deluxe camper if you are only camping at the Valley of Dreams RV Park one weekend a year. You’d be better off renting, but that’s another article.

Finally, everyone wants a portable display that sets up in 30 seconds and looks like a McMansion. Guess what? There’s a much better chance you’ll stumble into Sasquatch on your next camping trip than you’ll find a 30 second portable McMansion.

What Does Modular Mean

Portable Modular Trade Show Display

Custom Modular Trade Show Display

Then there’s the term “modular.” We all want things to be modular. That way, when we change our mind, we can transform what we have into something else. In its most basic form, modular means “parts and pieces.” Now, I know that may sound a negative, but it’s not meant to be. After all, something can’t be modular unless one part can be reconfigured into something else.

Ask yourself how much modularity you really want? If all you really want is a 20 ft. inline display that configures down to a 10 ft. display . . . that’s easy. There are lots of choices from basic to boffo. However, if your goal is to transform a 20 x 30 island into a  20 x 20 island, a 10 x 20 inline, a 10 x 10 inline, and a table top display, then it gets considerably more complicated.

There are multiple ways to achieve that goal. The end result, however, may resemble a hippo-elephant-donkey-cat. And, if you’ve ever spent any time breaking down an exhibit at the end of a show, you know that the best laid plans of organizing all those parts and pieces for the next “smaller” show is often sacrificed in order to make your 7:15 p.m. flight.

Let’s consider modular from a different perspective — portable modular or custom modular. We already know what portable means. It can ship UPS or FedEx. A portable modular display typically has more features than just a portable exhibit, such as workstations, counters, monitors, shelves, backlighting, etc. In other words, it’s more than just one big graphic.

A custom modular gets a little trickier depending if the emphasis is on “custom” or “modular.” Modular exhibit builders are taking portable modular components and putting them on steroids. The parts may be bigger, fancier, and generally pack in small wood crates or roto-molded tubs. Each component tends to be lightweight to save on shipping but there may be lots of components. Custom builders are taking large custom components and either breaking them into smaller components or rearranging them to work in multiple pre-configured displays. Generally there are more shipping crates, but the assembly time may be reduced. It will cost more to ship it, but you may save time on installation and dismantle.

So, what have we learned?

  1. Portable isn’t always portable
  2. Don’t buy a pup tent if you plan to camp for more than two or three days
  3. Get what you can afford, but don’t get less than you need
  4. Modular means “parts and pieces” but that’s not a bad thing
  5. There’s no such thing as a 30 second portable McMansion
  6. Exhibit marketing is just marketing (but then again, everyone thinks they’re a “marketing genius”)
  7. Finally, and this wasn’t in the portable/modular explanation but it goes without saying, “Ask questions, trust your instincts, and work with someone who knows what the heck they’re doing. We can’t know everything for goodness sake!”

–Mel White

http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com
Classic Exhibits Network (LinkedIn)

Manufacturing is a Funny and Fickle Business

March 31st, 2010 2 COMMENTS

classic_qualityManufacturing is a funny and fickle business. Products are designed, engineered, built, tested . . . then re-engineered, re-tested, and finally launched (hopefully to eager and admiring customers). Most companies do their best to get it right. They care about quality, especially on new products.

I’ve been in the trade show exhibit business long enough to have seen some oddities regarding product launches. I once worked for a company that introduced a new pop up that was an engineering masterpiece. I’m still in awe of the engineer who developed the self-locking hub. At the time, everyone, and I mean everyone, thought there were no new wrinkles in pop up displays. They were wrong. Everything about this pop up frame was remarkable . . . except for one thing:  the plastic. The engineer spec’d the wrong plastic and the brittle plastic broke within two or three months. The company bit the bullet however, despite having $50,000 in plastic parts, and modified the molds and re-ordered the parts with the correct plastic.

But what about existing products? For years there was a pop up manufacturer that sold a frame with plastic connectors. The connectors would break if you didn’t baby them. And rather than re-design the connectors, the manufacturer solved the problem by basically ignoring the real problem. Instead, whenever you bought a new pop up, they would include a repair kit which included additional connectors. I believe the term was “field repairable,” which meant that it was “field breakable.” Many companies expend all their energy on new product development and ignore existing products. After all, when it comes to existing products, it’s easy to blame the customer for not installing it correctly or not reading the instructions or simply not being satisfied with “good enough.”

You’re probably wondering if I have a point. Classic is not a “field repairable” or “good enough” company, at least I don’t think we are. But, we’re also not infallible. We sometimes make mistakes, but those mistakes are quickly rectified and then the solution is re-designed into future products.

For example, the Sacagawea Portable Hybrid Display has undergone several enhancements since its introduction about 10 months ago. We modified the base plates to make them lighter. In addition, we replaced hex key connections on the backwall with knobs to make the displays easier to set-up. Recently, we modified the horizontal spline connector, which makes the connection tighter and eliminates a small gap in the horizontal crossbar. I don’t know that anyone ever complained about it, but it bothered us and our Production Engineer came up with a slick and simple solution. We now use this solution for the Magellan Displays as well. I can’t show it to you (since I don’t want to give our competitors any ideas), but I will show you the result. See the photos below.

Modified Horizontal Crossbar on Sacagawea Hybrid Display

Modified Horizontal Crossbar on Sacagawea Hybrid Display

Now I’m generally not someone who likes to tell tales, but I do love a good story. Do you have any examples of products or solutions where you were told by the manufacturer that they were “good enough”? Or you were given a solution that wasn’t really a solution, but just a band-aid. How do you respond to that logic?

–Mel White

http://www.linkedin.com/in/melmwhite
mel@classicexhibits.com
Classic Exhibits Network (LinkedIn)

If Trade Show Exhibits Were Celebrities, They Would Be . . . .

September 14th, 2009 8 COMMENTS
If Exhibits Were Celebrities

If exhibits were celebrities, Carrot Top would be a . . .

Some of these are “spot on”:   Tom Arnold, Carrot Top, Lindsay Lohan as trade show exhibits? Just use your imagination my friend.

Banner Stands (cheap, attractive, but not always reliable): Tara Reid, Andy Dick, Paris Hilton, Lindsay Lohan

Custom Exhibits (talented, larger than life, but occasionally temperamental):  Meryl Streep, Orson Welles, Dame Judi Dench, Aretha Franklin 

Overhead Tension Fabric Signs (highly visible and stretched tight): Joan Rivers

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The Secret Life of a Pop Up Display

August 18th, 2009 1 COMMENT
The Secret Life of a Pop Up Display

The Secret Life of a Pop Up Display

If Only a Pop-Up Display Could Speak . . .

As you can imagine, pop up displays have secrets. Although they usually don’t share their stories, they’ve decided it’s about time to reveal them in the hopes of improving the lives of all pop ups. Pop Up Secrets . . . Direct from the Source!

Secret #1:  We’re Not All the Same
In that sense, we’re just like you. We may look similar, but some pop ups are fragile while others are strong. Some are built to withstand years of trade show abuse. Those pop ups get shipped from show to show and assembled by rough inexperienced hands and continue to do our job year after year. Others are not as robust. We are made to be handled with TLC and our lifespan is much shorter. How do you know the difference? Sometimes it’s difficult to tell, but just like any product, whether it’s a car, shoes, or tools, price is a good indicator of quality and features. Not always, but there’s usually a reason why one pop up costs $999 and another $1,999.

Secret #2:  We Love Graphics
Why? We’re exhibitionists by nature and graphics draw attention. The more eyeballs staring at us the happier we are. However, we are also very picky, some would say egotistical, about our appearance. We love large graphics. These can be full mural graphics or Velcro-attached graphics to fabric panels. If you want to humiliate us in front of our friends at a trade show, just slap on graphics you printed from your home or office printer. It’s the pop up equivalent of attending a formal black tie event wearing Larry the Cable Guy’s flannel shirt . . . with Larry’s “too friendly” cousin as your date.
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